Customer Zone - returns, complaints and regenerations

Complaints Department

+48 32 604 10 20
reklamacje@moto-profil.pl

• Managing refunds for ATE original replacement parts
• Warranty claim
• Protocol of submitting a part for regeneration
• Protocol for return of goods
• AC compressor installation guide and warranty terms NISSENS
• Terms and conditions for return Brake caliper cores FTE
• Core Return Acceptance Criteria TRW
• Manual for accepting or refusing power steering racks
• Core Acceptance Guidelines - ABS
• Installation guide - AT AUTOTEILE GERMANY
• Core acceptance criteria EGR Valves (DRI)
• Core acceptance criteria EGR Valves - deduction criteria (CPI)
• Terms and conditions for return TURBO - LUC
• Quick installation instructions for the turbocharger
• Warranty Terms for Nissens Turbo (”the Product”)
• Terms and Conditions of Return of OES

It refers to the claim of OE goods (PSA, REN)

Please be advised that there are additional documents required for complaints concerning goods from the OE group (PSA, REN):

• printout from the  "shocktester", in the case of damper complaints;
• error code, in the case of complaints about the electrical parts