Customer Zone - returns, complaints and regenerations

Complaints Department

+48 32 604 10 20
reklamacje@moto-profil.pl

• Managing refunds for ATE original replacement parts
• Warranty claim
• Protocol of submitting a part for regeneration
• Protocol for return of goods
• AC compressor installation guide and warranty terms NISSENS
• Terms and conditions for return Brake caliper cores FTE
• Core Return Acceptance Criteria TRW
• Manual for accepting or refusing power steering racks
• Core Acceptance Guidelines - ABS
• Installation guide - AT AUTOTEILE GERMANY
• Core acceptance criteria EGR Valves (DRI)
• Core acceptance criteria EGR Valves - deduction criteria (CPI)
• Terms and conditions for return TURBO - LUC

It refers to the claim of OE goods (PSA, REN)

Please be advised that there are additional documents required for complaints concerning goods from the OE group (PSA, REN):

• printout from the  "shocktester", in the case of damper complaints;
• error code, in the case of complaints about the electrical parts