Customer Zone - returns, complaints and regenerations

Complaints Department

+48 32 604 10 20
reklamacje@moto-profil.pl

• Managing refunds for ATE original replacement parts
• Warranty claim
• AC compressor installation guide and warranty terms NISSENS
• Installation guide - AT AUTOTEILE GERMANY
• Quick installation instructions for the turbocharger
• Warranty Terms for Nissens Turbo (”the Product”)
• Terms and Conditions of Return of OES
• Regeneration insert return protocol
• Return criteria for the regeneration insert air-conditioner compressor
• Return criteria for the regeneration insert air-conditioner refrigerant bottle
• Return criteria for the regeneration insert alternator starter
• Return criteria for the regeneration insert arnott products
• Return criteria for the regeneration insert brake calliper
• Return criteria for the regeneration insert drive shaft
• Return criteria for the regeneration insert egr valve
• Return criteria for the regeneration insert injectors
• Return criteria for the regeneration insert power steering pump
• Return criteria for the regeneration insert steering gear
• Return criteria for the regeneration insert torque transmission gear
• Return criteria for the regeneration insert turbo compressor

It refers to the claim of OE goods (PSA, REN)

Please be advised that there are additional documents required for complaints concerning goods from the OE group (PSA, REN):

• printout from the  "shocktester", in the case of damper complaints;
• error code, in the case of complaints about the electrical parts